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After 10 years in the customer service industry, supplemented with multiple selling workshops and scripts, I still struggled with less than a 15 % closing sales average.  However, after receiving ambassador coaching and training with John and The Chimera Group, my confidence and closing rate increased significantly.  Using a combination of impromptu role playing, interactive interviews and educational presentations, John identified many of the roadblocks and common themes that were hindering my success.  He recommended simple tools and techniques which provided me with the focus to work to my strengths and maintain my comfort zones, personalize Movati's protocols and overcome objections with recorded practice sessions that better enabled me to match my (our) services with client needs.  Since implementing John’s strategies, my anxiety surrounding the sales process has dropped significantly, while my closing average has increased to 50%. Colleagues have also noticed the change and are now asking me how I can help them become more effective. 

John's professional yet highly personalized guidance has increased my confidence and made me acutely aware of the brands I represent.  Although hesitant at first, embracing the entire process with John brought immediate results and because of this, I would highly recommend his services to your organization.

Jennifer Dixon, Movati Athletic

Many times we are simply too close to the situation to see the smallest of details within the bigger picture. John has been a valuable part of our team and his involvement in our program gives us confidence that we aren't missing any detail big or small. 

 

Adam Zubek, Point Grey Golf Club

John and the group's expertise has played an integral role in helping us deliver an exceptional golf experience to our members. They have innovative ideas to assist in addressing our challenges and in just two seasons we've realized a significant improvement in our conditions with reduced inputs. They ensure their clients feel important and make themselves available for support whenever we need it. 

 

Jennifer Pendrith, Kawartha Golf and CC

The interaction and education was beneficial for myself, our maintenance team and our management group. Finally, John's outside the box approach and client centered ethic through the initial process and to date continues to be top notch. He has always been responsive and available to support our goals and because of this I would not hesitate to recommend and endorse him. 

 

Douglas Erwin, Angus Glen and Goodwood Golf Clubs

John's diversified scope of strengths including marketing, business and agronomy have helped our organization differentiate ourselves in a highly competitive marketplace. In spite of his large portfolio, we have always felt our needs have been met and this lends credibility to his organizational skills and his "client first" attitude. He is the consummate professional with exceptional oral and written communication skills. I would not hesitate to reccommend John to anyone looking to take their standards to a new level. 

 

Todd Thompson, Even-Spray

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